We do not use a traditional shopping cart. Instead, we take a personal, hands-on approach to every order to ensure each piece is the right fit for you.

Step 1: Explore Our Work

Browse our collection and visit individual product pages to view pricing, dimensions, materials, and finishes. Prices listed reflect the piece itself; crating and shipping are quoted separately based on location and delivery preferences.

Step 2: Check Availability or Start a Conversation

If a piece is listed as in stock, we encourage you to reach out to confirm availability and discuss shipping options.

If you’re interested in a custom or made-to-order piece, contact us to begin a conversation. We’ll review your ideas, answer questions, and help refine details such as design, size, wood species, finish, and timeline.

Step 3: Shipping & Delivery Coordination

Because each piece is carefully packed/crated and shipped, delivery is coordinated individually. We are happy to:

• Recommend freight options

• Provide crate dimensions and weights

• Discuss delivery types (terminal pickup, residential delivery, or white-glove service where available)

Customers arrange shipping with their preferred carrier, and we’ll prepare the piece for safe transport.

Step 4: Invoice & Payment

Once details are confirmed - availability, specifications, and shipping approach - we’ll issue an invoice. Production or release for shipment begins after payments are received.

Why We Work This Way

Our work is handcrafted, often one-of-a-kind, and frequently customized. This process allows us to:

• Ensure accuracy and clear expectations

• Provide thoughtful guidance on materials and logistics

• Deliver a better overall experience from first inquiry to final delivery

If you have questions at any stage, we welcome them. We believe great pieces begin with good communication.